| Southern Bank - CIMB migration |
2008 |
- Sub-vendor for Klang Valley branches PC migration deployment.
|
| |
|
| Citibank DSI Migration |
June 2009 - December 2009 |
- Successfully convert more than 2000 units of PC in Malaysia 4 main locations.
- Able to work hand in hand with 3rd party service provider to achieve common goal in this project.
|
| |
|
| IFCA Group IT Support Maintenance Contract |
2008 - 2009 |
- Supporting IFCA Group customers on break fix and comprehensive maintenance.
- Familiar with IFCA software IT setup environment for SME or Enterprise customer.
|
| |
|
| RHB Helpdesk Support |
March 2008 - March 2009 |
- Supporting Klang Valley RHB branches on daily basis.
- SLA up to 1.5 hours onsite and 2.5 hours resolution on Priority One cases.
|
| |
|
| CGC Outstation Branches Comprehensive Support |
March 2009 - Present |
- Sub-vendor for 10 location outstation branches IT helpdesk support.
- Providing comprehensive maintenance package inclusive of loan units and parts replacement.
|
| |
|
| RHB Branches New Server and PC Deployment |
November 2008 - January 2009 |
- Being one of the main vendors to deploy new assets to RHB Klang Valley branches.
|
| |
|
| Hong Leong Assurance relocation from KL Main Headquarter to PJ City |
December 2009 |
- Reassembly of all PC equipments to designated workstations.
- Network testing for all mentioned equipments.
|
| |
|
| RHB Main Centers Tier 2 Supports |
June 2009 - Present |
- Supporting RHB Main HQ (Jalan Tun Razak) and RHB Bangi (Data Center) on Server, PC and printers break fix cases.
- Remote and on-site support
|
| |
|
| Hong Leong Bank Nationwide Patching Deployment |
January 2010 - April 2010 |
- Representing E-Tech IT Sdn Bhd
- Deploying antivirus patches to every PC of Hong Leong bank branches and main centers.
- Installing antivirus agents.
- Coordination and Project Management for Nationwide deployment
|
| |
|
| ING Leasing PC Refresh |
January 2009 - December 2009 |
- To replace all leasing PC on Klang Valley offices inclusive Agents offices.
|
| |
|
| Pfizer Residence Engineer |
November 2009 - Present |
- Support for all ICT equipments (PDA, Blackberry, PABX, PC, Server etc.)
- Based on customer office for helpdesk support.
- Supporting Asia Pacific Pfizer office.
|
| |
|
| CIMB Thin Client Deployment |
2009 - 2010 |
- Replace branches existing PC to thin client in Klang Valley.
- Ensuring all banking systems working after migration.
|
| |
|
| CIMB Helpdesk Support |
2009 - Present |
- Supporting Klang Valley RHB branches on daily basis.
- SLA up to 1.5 hours onsite and 2.5 hours resolution on Priority One cases.
|
| |
|
| Danone to Kraft Network Migration |
2009 |
- Lotus Domino to Microsoft Exchange migration.
- Deploying Software Management System (SMS) to every user.
- Conversion of all PC to Kraft network.
|
| |
|
| HP Service Centre Bench & On-site Services |
2009 - Present |
- Representing HP main vendor, SASB supplied trained engineer for on-site and bench support.
- Bench Support scope mainly covers PC & notebook repairing.
- On-site Support will cover part replacement for warranty customers.
|
| |
|
| Kraft Residence Engineer |
2009 - Present |
- Support for all IT equipments.
- Based on customer office for helpdesk support.
- Centre for Kraft nationwide premises support.
|
| |
|
| Jaya Jusco Residence Engineer |
2009 - Present |
- Supporting Kepong branch IT equipments.
- Based on customer office for helpdesk support.
- Responsible for POS Server and daily report printing.
|
| |
|
| Maxis Printers Asset Tagging Project |
March 2009 - April 2009 |
- Label and list down every printers available in Maxis offices.
- Condition testing on every unit printers available.
|
